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Services & Support Provided Under International Long Distance Call Private Line Package

= Indicates Yes

= Indicates No

SERVICES :  VTT Plan IGC Plan One-off Purchase Remote Branch office Onsite Installation $500 / visit $500 / visit Inaccessible to Broadband Support Service Broadband Quality Check report Internet Packet loss Report to customer for ISP Support Internet Packet loss Report to ISP by Cybertel $200 / service $200 / service $200 / service Remote support Service 1 year Onsite Service $500 / visit $1000 / visit $500 / visit 24-hour Guarantee Onsite Repair Service Hotline support (Primary) within 15-30min within 4-hrs within 24-hrs within 4-hrs Telephone Cord service Support $500 / visit $1000 / visit $500 / visit Lightning strike Insurance Cover $2,500 / replacement $6,000 / replacement Equipment Warranty Life-time 12-months 12-months 12-months Twin Connection Security Support Publc server (3322.org)